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Privacy Policy

Last updated: [EFFECTIVE DATE]

This policy explains what personal data Newsido collects, why, who else sees it, how long we keep it and what you can tell us to do about it. We have tried to write it so that a reader can follow it, not only a lawyer. If anything here is unclear, ask us and we will explain it and fix the wording.

1. Who we are

Newsido is operated by [COMPANY LEGAL NAME] ("we", "us"), a company registered in the United Kingdom under company number [COMPANY NUMBER], with its registered office at [REGISTERED ADDRESS]. For the personal data described in this policy, [COMPANY LEGAL NAME] is the data controller.

  • Privacy and data protection enquiries: [PRIVACY EMAIL]
  • Anything else: [CONTACT EMAIL]
  • ICO registration number: [ICO REGISTRATION NUMBER]

Newsido is not for children. You need to be at least 16 to hold an account. We do not knowingly collect data about anyone younger, and if we find that we have, we delete it.

2. Reading Newsido without an account

You can read Newsido without signing up, and we would rather you did that than hand over details you do not need to give us. Without an account we hold no profile for you at all. What still happens is this:

  • Server logs. Our web server records the pages requested, the date and time, the browser and device type, and the IP address the request came from. This is ordinary hosting activity and it is how we keep the site up and spot abuse.
  • A device identifier. The site sets a random identifier in a cookie so that reading the same story twice is not counted twice. It is a random value, not a name, and it is not linked to you unless you sign in.
  • Your area, if you set one. See section 5.
  • Your theme and language choice, remembered in a cookie so the site looks the same next time.

Our Cookies Policy lists every cookie by name.

3. If you create an account

Signing up with an email address means we ask for, and store:

  • Required: your first name, a username and your email address, plus a password (stored only as a one-way hash — we cannot read it).
  • Optional, and you can skip these: last name, date of birth, gender, country, city, a short bio, a profile photo, a cover image, a website and a phone number.

The date-of-birth step exists because some of what Newsido covers is not suitable for children; you can leave the rest of the profile empty for ever and the app works normally. Your account also records the IP address you signed up from and the last time you were active, which is how we handle account security and abuse.

4. Signing in with Google

If you choose "Continue with Google", Google asks your permission and then hands us a small, fixed set of details: a Google account identifier, your email address, your first and last name where your Google profile has them, and the web address of your Google profile picture. We do not receive your Google password, your contacts, your calendar, your search history or anything else in your Google account, and we cannot go back to Google for more later.

From that we create your Newsido account: your name and email are filled in, a username is generated for you, and your profile picture is copied once from Google onto our own storage so that your avatar keeps working if you later change it at Google. We keep the Google account identifier so that we recognise you the next time you sign in. Google's own handling of the sign-in is covered by Google's privacy policy, not ours.

5. Location: "Around You"

Newsido never asks your browser or phone for GPS. Around You works from an area, and there are three ways it can get one:

  • You type a postcode. We send it to postcodes.io, a free UK postcode lookup service, which tells us the local authority district. We then store only the outward code — the "RM3" half — and the district name. The full postcode is never saved.
  • You pick an area from the list. Nothing is looked up and no postcode is involved.
  • We guess once from your IP address. On a first visit with no area set, we send your IP address to our geolocation provider (ipinfo.io) to get an approximate district, and cache the answer for a day. It is a rough guess and the banner invites you to correct it.

If you are signed in, your area is stored against your account; if you are not, it lives only in a cookie on your device. You can change it whenever you like from the Around You banner. To have it removed entirely, clear your Newsido cookies or, if you have an account, email [PRIVACY EMAIL] and we will delete the record. Setting an area from a postcode also fills in the "location" line on your public profile as a region, area and outward code (for example "London, Havering RM3"); a guess from your IP never does.

6. What we record about your reading

These records exist because the features would not work without them. Each one is tied to your account, and none of it is shared with advertisers or sold.

  • Channels you follow and any news alert words you add, so your home feed and your alerts can be built.
  • Saved stories and pinned items.
  • "Was this useful?" — your yes or no on a story, and the optional reason. The control on the page only ever shows you your own answer; other readers never see it. We look at the totals to work out which sources are worth keeping.
  • Your Day and the daily audio bulletin — the list of stories chosen for you each morning, whether you opened it, and your streak. The audio itself is generated from the story text, not from anything about you.
  • Puzzles — the date, your guesses in order, whether you solved it and how many tries it took.
  • Predictions — which way you voted on a question, and the area you were in at the time. Votes are counted in totals; your individual vote is not published.
  • Ask — the questions you type, the answers you were given and the sources cited. See section 7.
  • Notification devices — if you use the mobile app and allow notifications, we store the push token Firebase Cloud Messaging issues for that device, and when it was last seen. It lets us send a notification to that device and nothing more.

We do not build an advertising profile from any of this, we do not track you across other websites, and there is no third-party analytics or advertising code on Newsido.

7. Artificial intelligence, and where your words go

Two different things happen on Newsido, and it matters that you can tell them apart.

Story analysis. When a story arrives from a public feed, its headline and text are sent to an AI model to be summarised. Depending on how the site is configured this is either a model running on our own server or a commercial provider's API. No reader data is involved — the model is only ever shown the published article.

Ask. If you use "Ask about this story" or Explore › Ask, the question you type is sent, with the relevant story text, to Anthropic's API, which may run a web search to answer it. Your question therefore leaves our servers, and it is processed under Anthropic's own terms as our processor. Your name, email address and account are not sent with it. Please do not type anything into Ask that you would not want to leave our servers — it is a news tool, not a confidential one. Your questions and the answers are also stored against your account so that you can look back at the thread.

No decision with a legal or similarly significant effect on you is made about you by automated means. The AI ranks and summarises news; it does not decide anything about you.

8. Why we are allowed to do this

Under the UK GDPR we must have a lawful basis for each use of your data. Ours are:

What we do Lawful basis
Running your account, your feed, saved stories, Your Day, puzzles, predictions and Ask Performance of a contract — the terms you accept when you sign up
Keeping the site up, preventing abuse and spam, security logs Legitimate interests — running a service that works and is not overrun
Remembering your area, theme and language; counting a story view once Legitimate interests, and the storage itself is covered in our Cookies Policy
Push notifications to a mobile device Consent — you allow them on the device and can withdraw at any time
Improving which sources and stories we publish, using "was this useful?" answers Legitimate interests — making the product better for readers
Answering a legal or regulatory obligation Legal obligation

Where we rely on legitimate interests you can object, and we will stop unless we have a compelling reason not to. Where we rely on consent you can withdraw it at any time, without giving a reason, and that does not affect anything done before you withdrew it.

9. Who else sees your data

We do not sell personal data and we do not share it for anyone else's marketing. The organisations below see some of it because they do a job for us:

  • Our hosting provider, which stores the database and files.
  • Google — if you sign in with Google, and for Firebase Cloud Messaging when you allow app notifications.
  • Anthropic — the questions you type into Ask, as described in section 7.
  • ipinfo.io — your IP address, only for the one-off area guess in section 5.
  • postcodes.io — a postcode you type into Around You, to turn it into a district.
  • Our email provider, to send account emails such as password resets.
  • TikTok and YouTube — not because we send them anything, but because a Voices clip plays in their own player, which means your browser talks to them directly. See the Cookies Policy.

Newsido also draws data from Open-Meteo (weather), Frankfurter (exchange rates), Stooq (oil), GOV.UK (fuel prices), the Office for National Statistics (inflation), the Bank of England (base rate) and data.police.uk (recorded crime). Those are one-way reads of published statistics: no reader data is sent to any of them.

Some of these providers are outside the United Kingdom, including in the United States. Where data leaves the UK we rely on the UK's adequacy findings or on the International Data Transfer Agreement or Addendum, so that your data keeps essentially the same protection it has here.

We will also disclose data where the law requires it, or to protect someone's safety, or to establish or defend legal claims.

10. What is public

Your username, your display name, your profile picture and cover, your bio, your website, the location line described in section 5 and anything you publish are visible to other people. Your email address, phone number, date of birth and IP address are not. Treat the profile as a public page, because that is what it is.

11. How long we keep it

  • Your account and profile: for as long as the account exists.
  • Reading records (follows, saved stories, puzzles, predictions, bulletins, "was this useful?", Ask threads): for as long as the account exists, unless you ask us to remove them sooner.
  • Push notification tokens: until you turn notifications off, uninstall the app, or the account is closed.
  • Your area: until you change it or ask us to clear it. The guest cookie lasts a year.
  • Server logs: a short rolling period for security and diagnostics.
  • After you close your account: your profile, posts, comments, saved items, devices and settings are deleted from Newsido straight away. The underlying account record is flagged as closed rather than shredded on the spot, and is erased within [ACCOUNT DELETION RETENTION PERIOD].
  • If you leave us a message when closing your account, we keep that message together with your username, name, email address, phone number and the IP address and browser you closed it from, so that we can act on the feedback. Say nothing in that box and none of it is kept. You can ask us to delete it at any time.

12. Your rights

Under UK data protection law you have the right to:

  • be told what we hold about you and get a copy of it;
  • have anything inaccurate corrected;
  • have your data deleted, where we have no good reason to keep it;
  • ask us to pause using it while a complaint is sorted out;
  • receive the data you gave us in a portable form, or have it sent elsewhere;
  • withdraw consent, at any time, where consent is what we relied on.

You also have the right to object to our use of your data where we rely on legitimate interests. That is a right in its own right: you do not have to give a reason, and we must stop unless we can show compelling grounds that override yours.

Much of this you can do yourself. Your profile fields are editable in Settings. Notifications can be turned off in Settings or on your device. Your area can be changed from the Around You banner. Your account can be closed from Settings, which deletes it. For anything else, email [PRIVACY EMAIL]. We will reply within one month, and we will tell you if we need longer. We do not charge for this. We may ask you to confirm who you are first, so that we do not hand your data to somebody else.

13. Complaints

Please give us the chance to put it right first: [PRIVACY EMAIL]. You also have the right to complain to the Information Commissioner's Office, the UK's data protection regulator, at any time. The ICO is at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, on 0303 123 1113, and at ico.org.uk.

14. Keeping it safe

The site is served over HTTPS, passwords are stored as one-way hashes, session cookies are marked so that scripts cannot read them, and access to the database is limited to the people who need it. No system is perfectly secure; if there is ever a breach that puts you at risk we will tell you and the ICO, as the law requires.

15. Changes to this policy

If we change how we use your data we will update this page and change the date at the top. Where a change matters to you we will tell you in the app rather than hope you re-read the page. The current version is always the one published here.

See also our Cookies Policy and Terms of Service.